Shipping policy

Shipping Policy – Eden Collections

Last Updated: June 29, 2026

Thank you for shopping with Eden Collections. We are committed to delivering your order safely and on time.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email once your order has been shipped.

Shipping Time

Estimated delivery times:

  • Pakistan: 2–7 business days

  • International Orders: 7–21 business days (depending on destination and customs processing)

Please note that delivery times are estimates and may vary due to courier services, weather conditions, customs clearance, or other unforeseen delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

Order Tracking

If tracking is available, you will receive a tracking number via email after your order has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order. Eden Collections is not responsible for delays or lost packages resulting from incorrect information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs & Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Contact Us

If you have any questions regarding shipping, please contact us:

Eden Collections
Email: dreamshouse26@gmail.com
Phone: +92 341 4192679
Location: Jhang, Pakistan – 35200

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